Service & Support


B & Data regional professional service team provides our partners and customers with an immediate response to their support requests and inquiries through a 24x7 support services escalation center. From planning, installation to deployment, our experts will help our customers avoid all IT "heartaches" and "headaches" in every step of the entire process. Our professional staffs are IT industry certified and have extensive working experience in the field of networking, application delivery and security operations.


1.Consultation Services

Our consultation services focus on design, development and management of the infrastructure and applications that keep your critical business running 7 X 24. Built on a foundation of professional and experienced technical expertise and proven processes, B & Data provides end-to-end IT solution and designed to keep you cost-effective. We have been providing consultation and implementation services on security, application delivery and WAN optimization solutions for more than 9 years and have our own networks all over Hong Kong and Mainland China.

2. Implementation Services, Project Management and Documentation

B & Data implementation service provides proven and best practices that accelerate the time to value your IT investment. We deliver rapid and professional implementation and integration service in every engagement and in every location. At the conclusion of the service our customers will have comprehensive planning documents, project planning, testing and even training plan, ensuring your every penny can meet your business goals and objectives.

3. Post Sales Services

B & Data is committed to offering continuous and long term support to our entire range of products. Our professional team can provide various level of post-sales service from basic enquiry to 7 X 24 emergency supports. Our certificated engineers can offer 4-hour on-site support to our partners and deliver a comprehensive range of post-sales services to support your IT environment.

4. Technical and Sales Training Services

B & Data provides well-equipped facilities. All trainers from B & Data are experienced and certified with specific qualifications and familiar with products we are carrying such as F5, Fortinet, HP Arcsight and Procera Networks. Besides, B & Data is capable of providing tailor-made course to our partners and customers based on their own needs and budget. Our goal is to combine our outstanding knowledge and real practical skills to deliver professional training to our partners and customers.



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